Working with Difficult People | Handling the Ten Types of Problem People Without Losing Your Mind
Year: 2016 Language: english Author: Amy Cooper Hakim, Muriel Solomon Publisher: TarcherPerigee Edition: 2nd (December 6, 2016) ISBN: 9781101993118 Format: EPUB/PDF Quality: eBook Pages count: 352 Print length Description: A revised edition of the classic guide on how to best resolve conflict in today's technologically advanced workplace. Your work day is filled with them--people who frustrate, impede, maneuver, undermine, plot, connive, and whine. This indispensable guide details specific techniques for handling all of them, with easy-to-follow scenarios for every situation. Updated and revised to reflect modern issues including technology, generation gaps, and language barriers, this guide describes 10 kinds of culprits, from tyrants and bullies (regular and cyber) to the pushy and presumptuous to connivers and camouflagers; and offers helpful strategies and phrases for diffusing workplace tensions and effectively resolving conflicts.
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Working With Difficult People 2nd Revised Edition - Amy Cooper Hakim 2016
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Working with Difficult People | Handling the Ten Types of Problem People Without Losing Your Mind
Language: english
Author: Amy Cooper Hakim, Muriel Solomon
Publisher: TarcherPerigee
Edition: 2nd (December 6, 2016)
ISBN: 9781101993118
Format: EPUB/PDF
Quality: eBook
Pages count: 352 Print length
Description: A revised edition of the classic guide on how to best resolve conflict in today's technologically advanced workplace.
Your work day is filled with them--people who frustrate, impede, maneuver, undermine, plot, connive, and whine. This indispensable guide details specific techniques for handling all of them, with easy-to-follow scenarios for every situation.
Updated and revised to reflect modern issues including technology, generation gaps, and language barriers, this guide describes 10 kinds of culprits, from tyrants and bullies (regular and cyber) to the pushy and presumptuous to connivers and camouflagers; and offers helpful strategies and phrases for diffusing workplace tensions and effectively resolving conflicts.
Contents
Screenshots
Working With Difficult People 2nd Revised Edition - Amy Cooper Hakim 2016
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