Year: 2021 Language: english Author: Udemy by Vasco Patrício Genre: eLearning | English Language + Sub Format: mp4 Quality: Duration: 1h 22m total length • 6 sections | Video: 1280x720 | Audio: AAC, 48 KHz, 2 Ch Description: Last updated 8/2021 Dealing with Difficult People - Effectively dealing with difficult people! DIFFICULT PEOPLE... MADE EASY Do you wish you could deal more easily with difficult people? Negative people can have a very big effect on our productivity, and even our mental health. So it's crucial to learn how to effectively deal with them. But dealing with someone negative or unhinged is not that easy. Which is why we need a structure. In this course, we are going to cover the fundamentals of dealing with a difficult person, all the way from optimizing your internal mindset to the tools you can use, and the bigger strategy. The course is split into four major sections: - The Inner Game (dialing your internals and removing your "baggage"); - Defensive Tools (tools to prevent the other person's negative behavior, but only that); - Offensive Tools (tools to actively break the other person or compromise their frame, making them submit); - The Strategy (taking into account the bigger factors, such as how supportive HR is, the company culture, and others); By the end of this course, you will be able to more effectively deal with this type of person, as well as protect yourself so that you can keep perform without interruptions or threats. :
Additional info
. What you'll learn: - What specific tools to use to deal with difficult people - Optimizing your mindset and mental health to not let this person affect you - Different types of behaviors you can adopt to neutralize the other person Who this course is for: - Anybody that wants to better deal with difficult people - Anybody that has to deal with tough co-workers/managers/investors/clients Bonus included: ebook Roy Lilley - Dealing with Difficult People_Kogan Page (2019) . more details: https://www.udemy.com/course/dealing-difficult-people/
Contents
. here is a list of everything that this course covers: How to detach from other people's reactions, and stop feeling guilty in the face of emotional blackmail, which is a big component of difficult people; How to reinforce your identity to have a stronger sense of self, so that you are less affected by events; How to crystalize the specific ways in which the person's negative behavior affects you, as well as quantifying them, so that you can later deal with them; How to neutralize the person's frame and/or leverage personal boundaries to take away their power; How to explicitly inquire about the person's behavior, making them realize what they do is not "normal", and taking a step back; How to document the person's negative behavior, as well as involve them in putting things into writing themselves, against themselves; How to leverage the principle of implementation intention, forcing a person to focus on a solution to their negative behavior and making them more open to changing it; How to leverage the principle of intent labeling, forcing a person to commit to something that they will need to later do; How to use presence and persistence to not only break the person's frame, but also guide them towards the actions you want; What factors of the company's environment you should take into account, which can either make your life easier or harder in terms of making this person change; What are the usual "protection archetypes", consisting of different behaviors, as well as their pros and cons; How to implement a change in your personality, all the way from designing it in your mind to putting it in practice;
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Dealing with Difficult People
Language: english
Author: Udemy by Vasco Patrício
Genre: eLearning | English Language + Sub
Format: mp4
Quality: Duration: 1h 22m total length • 6 sections | Video: 1280x720 | Audio: AAC, 48 KHz, 2 Ch
Description: Last updated 8/2021
Dealing with Difficult People - Effectively dealing with difficult people!
DIFFICULT PEOPLE... MADE EASY
Do you wish you could deal more easily with difficult people?
Negative people can have a very big effect on our productivity, and even our mental health.
So it's crucial to learn how to effectively deal with them.
But dealing with someone negative or unhinged is not that easy. Which is why we need a structure.
In this course, we are going to cover the fundamentals of dealing with a difficult person, all the way from optimizing your internal mindset to the tools you can use, and the bigger strategy.
The course is split into four major sections:
- The Inner Game (dialing your internals and removing your "baggage");
- Defensive Tools (tools to prevent the other person's negative behavior, but only that);
- Offensive Tools (tools to actively break the other person or compromise their frame, making them submit);
- The Strategy (taking into account the bigger factors, such as how supportive HR is, the company culture, and others);
By the end of this course, you will be able to more effectively deal with this type of person, as well as protect yourself so that you can keep perform without interruptions or threats.
:
Additional info
.What you'll learn:
- What specific tools to use to deal with difficult people
- Optimizing your mindset and mental health to not let this person affect you
- Different types of behaviors you can adopt to neutralize the other person
Who this course is for:
- Anybody that wants to better deal with difficult people
- Anybody that has to deal with tough co-workers/managers/investors/clients
Bonus included: ebook Roy Lilley - Dealing with Difficult People_Kogan Page (2019)
.
more details: https://www.udemy.com/course/dealing-difficult-people/
Contents
.here is a list of everything that this course covers:
How to detach from other people's reactions, and stop feeling guilty in the face of emotional blackmail, which is a big component of difficult people;
How to reinforce your identity to have a stronger sense of self, so that you are less affected by events;
How to crystalize the specific ways in which the person's negative behavior affects you, as well as quantifying them, so that you can later deal with them;
How to neutralize the person's frame and/or leverage personal boundaries to take away their power;
How to explicitly inquire about the person's behavior, making them realize what they do is not "normal", and taking a step back;
How to document the person's negative behavior, as well as involve them in putting things into writing themselves, against themselves;
How to leverage the principle of implementation intention, forcing a person to focus on a solution to their negative behavior and making them more open to changing it;
How to leverage the principle of intent labeling, forcing a person to commit to something that they will need to later do;
How to use presence and persistence to not only break the person's frame, but also guide them towards the actions you want;
What factors of the company's environment you should take into account, which can either make your life easier or harder in terms of making this person change;
What are the usual "protection archetypes", consisting of different behaviors, as well as their pros and cons;
How to implement a change in your personality, all the way from designing it in your mind to putting it in practice;
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