Year: 2000 Language: english Author: Rhona Flin , Paul o Connor , Margaret Crichton Publisher: crc press Edition: 1st ISBN: 978-0-7546-4600-6 Format: PDF Quality: OCR without errors Pages count: 335 Description: Many 21 st century operations are characterised by teams of workers dealing with significant risks and complex technology, in competitive, commercially-driven environments. Informed managers in such sectors have realised the necessity of understanding the human dimension to their operations if they hope to improve production and safety performance. While organisational safety culture is a key determinant of workplace safety, it is also essential to focus on the non-technical skills of the system operators based at the 'sharp end' of the organisation. These skills are the cognitive and social skills required for efficient and safe operations, often termed Crew Resource Management (CRM) skills. In industries such as civil aviation, it has long been appreciated that the majority of accidents could have been prevented if better non-technical skills had been demonstrated by personnel operating and maintaining the system. As a result, the aviation industry has pioneered the development of CRM training. Many other organisations are now introducing non-technical skills training, most notably within the healthcare sector.
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Safety at the sharp end
Language: english
Author: Rhona Flin , Paul o Connor , Margaret Crichton
Publisher: crc press
Edition: 1st
ISBN: 978-0-7546-4600-6
Format: PDF
Quality: OCR without errors
Pages count: 335
Description: Many 21 st century operations are characterised by teams of workers dealing with significant risks and complex technology, in competitive, commercially-driven environments.
Informed managers in such sectors have realised the necessity of understanding the human dimension to their operations if they hope to improve production and safety performance.
While organisational safety culture is a key determinant of workplace safety, it is also essential to focus on the non-technical skills of the system operators based at the 'sharp end' of the organisation.
These skills are the cognitive and social skills required for efficient and safe operations, often termed Crew Resource Management (CRM) skills.
In industries such as civil aviation, it has long been appreciated that the majority of accidents could have been prevented if better non-technical skills had been demonstrated by personnel operating and maintaining the system.
As a result, the aviation industry has pioneered the development of CRM training.
Many other organisations are now introducing non-technical skills training, most notably within the healthcare sector.
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